How to automate follow-up without losing the personal touch

December 2024 | 4 min read

The secret is not automating everything. The secret is automating the right things and keeping the human touch where it matters.

What to automate vs what to keep manual

Automation guide:

  1. Automate: Reminders, scheduling, data entry
  2. Keep manual: Personal messages, objection handling
Automation should free you to be more human, not replace being human.

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